Untangling operations at scale
Two decades walking into complex organizations whose processes had quietly stopped making sense — diagnosing the real bottleneck and rebuilding the workflow around it.
Where precision is non-negotiable
Operating inside specialty pharmacy, where handoffs, follow-up, and documentation have to work every time. You learn fast that a system is only as good as the day-to-day it actually survives.
Connecting the work to the outcome
Years in business development and strategy — making the case, shaping the deal, and tying messy operational reality to the result the business actually needs.
plainworks
The same instinct, brought to Main Street: practical AI and workflow systems where business judgment meets technical execution. One useful working system at a time.
